Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated
December 15, 2024
Welcome to AuctionIT's Privacy Policy
At AuctionIT, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our auction platform and related services.
Quick Summary: We collect only the information necessary to provide our auction services, never sell your personal data, and use industry-standard security measures to protect your information.
Information We Collect
Personal Information
• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Identity verification documents when required
Usage Information
• Bidding history and auction participation
• Platform interaction data and preferences
• Device information and IP address
• Cookies and similar tracking technologies
How We Use Your Information
Process transactions and manage auctions
Verify user identity and prevent fraud
Send transaction confirmations and updates
Improve our platform and user experience
Provide customer support and assistance
Comply with legal and regulatory requirements
How We Share Information
We Never Sell Your Data
AuctionIT does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information with:
Payment processors to handle secure transactions
Shipping partners for item delivery coordination
Legal authorities when required by law or to protect our rights
Service providers who help us operate our platform
Data Security
Security Measures
Your Responsibilities
• Keep your login credentials secure
• Use strong, unique passwords
• Log out from shared devices
• Report suspicious activity immediately
Your Privacy Rights
Access & Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications
Questions About Your Privacy?
We're here to help you understand how your information is used and protected.
Privacy Officer: privacy@auctionit.co.ke
Phone: +254 700 000 000
Address: Nairobi, Kenya