Terms & Conditions
Please read these terms and conditions carefully before using our platform
Last Updated
January 1, 2024
Introduction
Welcome to AuctionIT. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you may not access or use our services.
Definitions
- "Platform" refers to the AuctionIT website and mobile applications
- "User" refers to any person who accesses or uses our Platform
- "Auction" refers to the sale process conducted through our Platform
- "Bid" refers to an offer to purchase an item at a specified price
- "Seller" refers to users who list items for auction
- "Buyer" refers to users who bid on or purchase items
User Accounts
Registration
To use certain features of our Platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Keep your account credentials secure
- Be responsible for all activities under your account
Eligibility
You must be at least 18 years old to use our Platform. By using our services, you represent that you meet this age requirement.
Auction Rules
Bidding
- All bids are binding and cannot be retracted
- Bids must be placed before the auction end time
- The highest bidder when the auction ends wins the item
- We reserve the right to cancel bids that violate our policies
Listing Items
- Sellers must provide accurate descriptions and images
- Items must comply with local laws and regulations
- Prohibited items cannot be listed on our Platform
- We reserve the right to remove listings that violate our policies
Payment and Fees
Buyer Obligations
Winning bidders must complete payment within 3 business days of auction end. Accepted payment methods include credit cards, M-Pesa, and bank transfers.
Seller Fees
Sellers may be charged listing fees and success fees as outlined in our fee schedule. Current fees are displayed during the listing process.
Prohibited Conduct
Users are prohibited from:
- Posting false, misleading, or fraudulent content
- Manipulating auctions or bid prices
- Harassing or threatening other users
- Violating intellectual property rights
- Using automated systems to place bids
- Circumventing our fee structure
Intellectual Property
The Platform and its content are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.
By posting content on our Platform, you grant us a license to use, display, and distribute that content in connection with our services.
Disclaimer and Limitation of Liability
Our Platform is provided "as is" without warranties of any kind. We do not guarantee the accuracy of listings or the performance of users.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Platform.
Termination
We may suspend or terminate your account at any time for violation of these Terms. You may close your account at any time by contacting us.
Upon termination, your right to use the Platform ceases immediately, but these Terms shall remain in effect.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.
Your continued use of the Platform after changes constitutes acceptance of the new Terms.
Contact Information
If you have questions about these Terms, please contact us:
Email: legal@auctionit.co.ke
Phone: +254 700 000 000
Address: Nairobi, Kenya